Sales Coordinator Intern May 2024 - Aug 2024

Support Sales Executives by performing follow-up tasks to ensure seamless sales process

Liaise with Customer Service, Trade and Cargo Control to resolve issues promptly and maintain customer satisfaction

Utilized CRM tools such as Salesforce to analyze customer data, identify trends, and support strategic decision-making.

Prepare detailed rate quotations tailored to individual customers and provide clarity to any doubts

Assisted in the preparation and coordination of bids and tenders

Build and maintain strong relationships with customers through regular communication and support

Maintain accurate records of sales activities and customer interactions in the system

Business Development Executive May 2023 - Jun 2023

Analyze data and develop strategies based on insights obtained

Planned and executed a comprehensive event, including logistics, vendor coordination and budget management

Reach out to external merchants to liaise on new opportunities

Manage and strategise social media content

Created engaging content for various platforms, including social media posts and videos

Corporate Support Officer Apr 2023 - May 2023

Provided comprehensive administrative support to senior management and staff

Conducted extensive data analysis using Microsoft Excel, handling datasets of up to 20,000 records

Applied Excel functions and formulas to clean, organize and use data for reporting purposes

Handled incoming and outgoing mail and maintained filing system, both electronically and paper-based

Teaching Intern Jan 2023 - Mar 2023

Shadowed senior teachers in various subjects and levels to gain insights into effective teaching strategies and classroom management techniques

Participated in lesson planning sessions, collaborative team meetings and professional development workshops led by senior staff

Implemented effective classroom management strategies to create a safe, respectful and orderly learning environment for the students

Addressed student behavior issues promptly and consistently, using restorative practices and conflict resolution techniques to promote mutual respect and understanding

Engaged in frequent discussions with mentors, seeking feedback and guidance to enhance teaching effectiveness

Administrative Clerk Nov 2019 - Feb 2020

Verified and entered alphanumeric data from various sources into core systems and database with high level of accuracy and efficiency

Reviewed and corrected any discrepancies in data entry, ensuring completeness, consistency and accuracy of information

Collaborated with team members and supervisors to resolve any issues and streamline the data entry processes

Bachelor Of Science (Energy And Environment) Aug 2023 - May 2027

I am currently an undergraduate at NTU pursuing a Bachelor of Science in Maritime Studies