Summary
Dynamic, problem solver, critical thinker, and a strong team player. Growth-driven and steadfast by my values of people first and accountability, helping me deliver end-to-end with proactiveness in resolving issues. Trained sports teams player since young and a creator at heart, accustomed to being a self-starter and working in multi-cultural teams with tight deadlines and pressure to exceed expectations. Comfortable in multi-tasking and collaborating to achieve team excellence to surpass goals. Using a people POV to tackle outcomes - winning with teams by listening, building and delivering toward the purpose and with purpose.
As Services Account Executive at SAP, I manage and serve as contact for SAP key accounts for Professional Services and consulting in all solution areas. I partner closely with our outstanding customer portfolio and their top leadership along with our brilliant SAP teams to help enable successful digital transformation and continual success.
Completed SAP Cloud Success Services Academy of 1 year and SAP STAR Program (global flagship internship) of 1.5 years. Through my several rotations contributing around the business, I bring my diverse and dynamic perspectives and put principle into practice. I also spent half a year at Schneider Electric as an Internal Communications intern, solidifying my people-centred ethos from Day 1. During my time as an undergrad, I juggled high performing internships and leadership positions in school whilst attaining dean’s list placement from AY2019-2020 and achieved top positions when selected to study abroad in LSE.
I am highly responsible and an innovative, passionate problem solver, combining the best thing to do with the right thing to do. I am at my best when pulling apart complex problems and figuring out whats actually going on and to enable people to see what is right, and do what is right.
My creative side reveals at work through volunteering my calligraphy and arts with my side hobby. I believe meaningful impact can be made through such little innovations and entrepreneurship wherever I go. Team-centred-achieving mantra stays in my DNA as well along with a constantly improving mind, from my time as a Singapore athlete. Outside of work, I enjoy home design, plants, art, oldies music (as much as the current), and loving my games on the Nintendo Switch and the VR space. Along with plant-based foods and learning about spirituality and this big world we live in.
CliftonStrengths® Top 5: Futuristic, Strategic, Maximizer, Activator, Responsibility
StandOut Strengths: Advisor, Equalizer
Featured Skills
Work Experience
Services Account Executive Jul 2022 - Present
SAP SingaporeAs Services Account Executive at SAP, I manage and serve as contact for SAP key accounts for Professional Services and consulting in all solution areas. I partner closely with our outstanding customer portfolio and their top leadership along with our brilliant SAP teams to help enable successful digital transformation and continual success, including implementation, consulting, training, adoption. My industry accounts includes banking, finance, government and multi national conglomerates.
I work closely with our outstanding customers, their teams along with our brilliant SAP teams to discuss and enable successful digital transformation. We create end-to-end experiences from discovery to deployment to continual support to give clients the most of SAP investments and to manage their organisations well and top their industry.
SAP Cloud Success Services offers unmatched value of in-house services to accelerate your Cloud adoption and consumption of our solutions, as the world’s number one cloud business software company and a recognized leader in all its portfolio.
91% of Forbes Global 2000 firms are SAP customers, and as part of my role, I help the largest, most impactful companies that make up our world run to be at the forefront of technology, to run better, and make the most of their SAP investments.
With our extensive network of 400,000+ customers around the world, we leverage such experiences for your success and help your business vision and tech strategy work as one.
CSS brings deep expertise and differentiating talent together to help our customers accelerate value from their SAP investments, working with leaders of our 440,000+ customers around the world to enable stellar results.
Achievements
• SEA StepUp | Identified Mentee to SEA MD Leaders (2022-2024)
• SG MD Q2 Pinnacle Awards | Services Supreme
• SG SAP User Group | Core Committee
• CSS APJ All-Hands Q2, Q3 | Host
• CSKOM Leaders of Tomorrow | Facilitator
• APJ Career Expedition | Speaker
Academy Associate, Cloud Success Services (Asia Pacific Japan Graduate program) Jul 2021 - Jun 2022
SAP SingaporeOne of four associates selected into first batch of the CSS Academy, a graduate program across SEA, ANZ, India, Japan Korea that grooms selected Early Career Talents into future generation talent and leaders. The Academy enables ECTs with rock-solid SAP Services foundation and exposure, through rotations as well as world-class coaching and developmental experiences.
• Booked and won 2 key deals in a month prior to graduation of the academy, leading end-to-end sales cycle including direct engagement with customers.
• Drove end-to-end sales cycle in multiple ongoing services opportunities for SAP key accounts.
• Assisted end-to-end sales cycle in a standalone Services booked deal valuing SGD2M for a commercial account.
Job Rotations
Jul - Oct 2021 | Demand Generation SEA, Services Business Office
Nov - Jan 2022 | Services Sales Ops SEA + Delivery Ops SG
Feb - Jun 2022 | Services Sales SG
Received 23 Appreciation Awards
Extra Projects
• Core Committee, Singapore SAP User Groups (SSUG)
• Core Team, SEA Digital Native Community (selected Early Emerging Talents in Customer Success board area under 35)
• SPOC, CSS SG Change Mgmt People Plan
• Master of Ceremony, CSS Team Meet-up
• Volunteer Lead, SG+PH 2022 EE
• Designer, SG Long Service Award 2021
• Facilitator, SAP Cloud Accelerated Learning Experience
• Volunteer, HerCareer@Services APJ
• Co-host, Services SEA DI Inclusive Leadership Summit
• Panelist, CSS Academy APJ ET Roundtable
• Panelist w/ MD Msia, Head ICA APJ, ICA APJ Well-Being Sharing
• Speaker at ad-hoc STAR internal and external events
Education
Bachelor of Business (Distinction with Honours) (Marketing) Aug 2018 - May 2021
Nanyang Business School SingaporeAwards Achievements:
• Deans List, AY19/20 (Top 5%)
• Bishan-Toa Payoh GRC Scholarship 2018-2021
• 1st Runner-up, NTU IHG Softball
Leadership Appointments:
• Director of Liaison Delegate Affairs, NTU Model United Nations
• Director of Publicity Public Relations (EXCO), NBS Orientation
• Marketing Officer, NTU Accountancy Business Club
• Public Relations Officer, NBS Orientation
• Publicity Officer, NTUFest, NTU Students’ Union
• Marketing PR Officer, NTU Entrepreneurship Society
• Student Consultant, NTU PEAK Leadership Program
Co-curricular Experience:
• FTxBocconi Global Competition (8.3% selected)
• SAP ERPSim Asia Pacific Japan Competition
• Deloitte Female Mentoring Program
• NBS Alumni Mentorship Program
• Nominated NBS Ambassador
• Unilever Future Leaders League
• Google Developers Club
• 3rd Language, Malay (A)
• Co-emcee, NTUMUN Closing Ceremony
Overseas:
• London, United Kingdom - International Summer Exchange at London School of Economics 2019
Other Skills
Q&A with Lisa Low
