Vivien Cheong
Psychology
School of Social Sciences
Summary
Have experienced working in a hospital setting. Able work independently and cope well under fast-paced workign conditions. Previously worked as a Patient Service Associate at Singapore National Eye Centre at Singapore Genearal Hospital and Sengkang General Hospital for 3 months and a Temporary Pharmacist Assistant at Singapore General Hospital for 2 months. Seeking to gain counselling experience.
Featured Skills
Work Experience
Temporary Pharmacist Assistant Jun 2022 - Jul 2022
Singapore General Hospital SingaporeArranged medication delivery for patients in the hospital by taking in-person orders and answering phone calls. Efficiently picked medications for delivery orders. Maintained orderliness and observed efficient work flow during medication picking process as Picking IC. Worked closely with pharmacists and pharmacist technicians for other ad-hoc duties.
patient service associate Feb 2020 - Apr 2020
Singapore National Eye Centre SingaporeAquired customer service experience by working as a front-desk receptionist at a hospital. Gained experience in registering of patients and handling high patient flows. Assisted with declaration forms and triage of patients during the COVID-12 period. Worked closely with other healthcare professionals to provide adequate care for patients.
Education
Bachelor of Social Sciences in Psychology (Psychology) Aug 2020 - Present
Nanyang Technological University SingaporeMajoring in Psychology at Nanyang Technological University with a keen interest in counselling work. Taking a minor in Sociology.
Other Skills
Careers Vivien favourited
Vivien Cheong's Skill Profile
patient service associate @ Singapore National Eye Centre
When I was working at Singapore National Eye Centre (Feb 2020 - Apr 2020), I demonstrated the Customer Service skill when I was responsible for registering patients for their appointments. To tackle this challenge, I proactively helped patients with their appointments. As a result, I managed to positively affect patients experience by making them feel more comfortable.
Temporary Pharmacist Assistant @ Singapore General Hospital
When I was working at Singapore General Hospital (Jun 2022 - Jul 2022), I demonstrated the Customer Satisfaction skill when I was tasked to do arrange for patients medication dellivery. To improve the situation, I proactively taught patients how to order medication through the Healthbuddy app. As a result, I managed to positively affect patients experience as they are able to save time by learning how to order medications online.
Q&A with Vivien Cheong
