Service Engineer Nov 2022 - Jul 2024

Provided hardware support by repairing and replacing printers, cables, monitors, and touch screens for over 154

McDonalds kiosks and kitchen systems. Installed and removed kiosks for new and relocating McDonalds outlets.

 Serviced 15+ Singtel self-service kiosks and managed 37+ digital signage systems, including updates and maintenance, streamlining service operations, enhancing reliability and customer engagement.

 Maintained the Next Bus Departure Display and Service Update systems, utilizing information technology for 26 transit interchanges and 19 terminals, ensuring accurate information delivery.

 Deployed over 20 directory systems and digital signage boxes at Our Tampines Hub, overseeing installation, configuration, and testing to ensure seamless technology integration

 Executed the set-up, installation, and equipment maintenance of 900+ LCD screens across Singapore for a major out-of-home advertising company, ensuring consistent performance and high-quality display of advertising content.

 Set up and configured Android operating systems for various devices to guarantee optimal performance

Logistics Assistant Dec 2020 - Dec 2020

Prepared and packaged goods for shipment, ensuring secure handling and timely deliveries. Contributed to smooth

warehouse operations by supporting accurate inventory management and efficient order fulfilment.

Retail Assistant Jun 2020 - Jul 2020

Advised customers on new products and encouraged purchases, driving sales and boosting customer relations and engagement.

Resolved shoppers complaints regarding returns and refunds, focusing on process improvement to boost customer satisfaction and loyalty.

Logistics Assistant Dec 2018 - Jan 2019

Coordinated picking, packing, and shipment of goods from warehouse, ensuring accuracy and adherence to tight delivery schedules to support seamless supply chain operations.