JianLong Lek
Information Eng And Media
School of Electrical & Electronic Engineering
Summary
Experienced Technologist with a demonstrated history of working in the banking industry.
Passionate in Technology and Customer Service Management. Certified Information Security Manager and GIAC Certified Incident Handler (GCIH).
Featured Skills
Work Experience
Senior Manager Aug 2021 - Present
Ministry of Defence of Singapore SingaporeThe Digital and Intelligence Service
Cyber Recruitment Ambassador
Technologist Jul 2017 - Aug 2021
DBS Bank - Corporate Banking SingaporeInstitutional Banking Group Technology
Digital Channels
- Project Manager
- Tech Lead
- Application Development Specialist
- DevOps Engineer
Managing Director Jul 2014 - Jul 2017
EBiz Marketing Solutions SingaporeWeb design and development, online marketing solutions, IT consultation.
Zone Manager Jun 2014 - Jul 2018
Singapore Sports Hub SingaporeEvents operations, ushering, ticketing and customer service management.
Education
Information Engineering and Media Aug 2013 - Jul 2017
Nanyang Technological UniversityInformation Eng And Media
School of Electrical & Electronic Engineering
Other Skills
Careers JianLong favourited
JianLong Lek's Skill Profile
Technologist @ DBS Bank - Corporate Banking
When I was working at DBS Bank - Corporate Banking (Jul 2017 - Present), I demonstrated the Banking skill when I was tasked to do Issue resolution. To resolve the issue, I proactively Analyses the root cause of the problem. As a result, I managed to achieve Resolution and close the case.
Zone Manager @ Singapore Sports Hub
When I was working at Singapore Sports Hub (Jun 2014 - Jul 2018), I demonstrated the Leadership skill when I was in charge of A zone. To take initiative, I proactively Engage my team leaders and supervisors. As a result, I managed to positively affect the entire team morale.
Zone Manager @ Singapore Sports Hub
When I was working at Singapore Sports Hub (Jun 2014 - Jul 2018), I demonstrated the Customer Service skill when I was in charge of A Zone/sector. To resolve the issue, I proactively Engage customers to understand their issues. As a result, I managed to achieve Customer satisfaction .
Q&A with JianLong Lek
What are the qualities of a good leadership?
