maisie loy
Linguistics and Multilingual Studies
School of Humanities
Summary
I have previously worked in customer service as a call-center customer care officer as well as a tuition teacher. I have also worked as a student assistant in an administrative role and as a research assistant. I have also worked as a digital marketing intern in Singapore Asia Publishers
Featured Skills
Work Experience
Research Assistant Feb 2022 - Present
Nanyang Technological University SingaporeI have been working as a research assistant and my duties cover: analysis and streamlining of information, translation and organisation of information.
Part-time Teacher Feb 2021 - Sep 2021
Meow Learning Centre SingaporeI am a part-time tuition teacher at Meow Learning Centre. My duties include: teaching English (Primary 6 to Secondary 4), organising lesson materials, and creating lesson plans.
Part-time Teacher May 2021 - Present
My English School SingaporeI am a part-time tuition teacher at My English School. My duties include: teaching English (Preschool to Primary 6), organising lesson materials, and creating lesson plans.
Admin Assistant Dec 2020 - Mar 2021
Wee Kim Wee School of Communication and Information SingaporeI worked as a student assistant for the administration of Wee Kim Wee School of Communication and Information and assisted them with the screening and organization of graduate student applications. My duties included: organisation of documents and handling e-mail correspondence from graduate students.
Customer Care Representative Dec 2018 - May 2019
SP Group SingaporeI worked as a customer care officer and my duties involved: making calls, taking calls, coordinating between departments, and basic administrative duties.
Education
Bachelor Of Arts In Linguistics And Multilingual Studies (Humanities And Social Science) Aug 2019 - Present
Nanyang Technological University SingaporeAm currently a student at Nanyang Technological University. I am involved in the following CCAs: Sado Club, and Boggle Scrabble (NTU Hall 1)
Other Skills
Careers maisie favourited
maisie loy's Skill Profile
Customer Care Representative @ SP Group
When I was working at SP Group (Dec 2018 - May 2019), I demonstrated the Negotiation skill when I was responsible for customer service relations . To resolve the issue, I proactively used my communicative skills . As a result, I managed to positively affect my clients .
Admin Assistant @ Wee Kim Wee School of Communication and Information
When I was working at Wee Kim Wee School of Communication and Information (Dec 2020 - Mar 2021), I demonstrated the Communication skill when I was in charge of coordinating and corresponding with international students . To tackle this challenge, I proactively reached out to them and provided clear expectations and guidelines for them to follow. As a result, I managed to improve efficiency of the administrative tasks I was given.
Part-time Teacher @ My English School
When I was working at My English School (May 2021 - Present), I demonstrated the Public Speaking skill when I was responsible for executing lesson plans. To tackle this challenge, I proactively seek out ways to continue improving my teachng and communicative methods . As a result, I managed to strengthen my students understanding of topics.
Q&A with maisie loy
