Mandy Tan
Programmes:
Accountancy & Business
Nanyang Business School
Summary
Featured Skills
Work Experience
Management Consulting Intern (Front Office Transformation - Customer) Jun 2022 - Sep 2022
PwC South East Asia Consulting Singapore- Conducted market research and analysis, devising refreshed customer care operating model to optimise omnichannel customer experience for luxury retail leader across 9 APAC markets, potentially recuperating $5.2M in lost sales
- Built investment case model encompassing cost breakdown of solution implementation, validated via client interviews
- Analysed current trends across the insurance and cleantech sectors in South East Asia for project proposal and research report
- Outlined thought leadership and client workshop content relating customer experience with the metaverse and ESG
Audit Intern Dec 2020 - Dec 2020
YFK Public Accounting Corporation SingaporeMarketing Intern May 2020 - Jun 2020
Auguried SingaporeUsher Apr 2018 - Present
Esplanade Theatres Singapore Teamwork Communication Customer Service
Education
Other Skills
Accounting Customer Service Financial Reporting Sales Management Auditing Training Team Building Account Management Process Improvement Negotiation Management New Business Development Customer Satisfaction Strategic Planning Financial Accounting Time Management Marketing Strategy Project Management Business Development Inventory Management Team Leadership Leadership Microsoft Excel Budgets Internal Controls
Mandy Tan's Skill Profile
Q&A with Mandy Tan
