Summary
Commercially driven and passionate Account Manager with close to 4 years of experience in B2B sales. Excellent in building strong customer relationships across all levels. Conversant in Cloud Communication, Connectivity, ICT and Cyber Security solutions.
NBS Class of 2016, Major in BF, 2nd Major in Marketing
Featured Skills
Work Experience
Account Manager Aug 2019 - Present
MessageBird Pte Ltd SingaporeWe help enterprises communicate with their customers, like you communicate with your friends.
MessageBird is a Y Combinator-backed CPaaS for Messaging, Voice and Chat. Serving 15,000 customers globally, we connect businesses to 7 billion phones worldwide. Since our beginning in 2011, we have experienced staggering growth and have been disrupting the trillion dollar market every single day. Weve only just begun.
Global Account Manager Jul 2016 - Aug 2019
Singtel Ltd Singapore• Manage Telco, ICT and Cyber Security solutions for key global accounts within BFSI industries with a portfolio of S$30.0M.
• Develop overall account plan and strategy to orchestrate opportunities for sales specialist team
• Collaborate with project manager, sales and product specialists to bid for RFPs
• Build strong and trusting relationships, manage customer engagements across all levels including CxO to identify customers’ needs while growing the accounts’ revenue base
• Liaise with remote teams and stakeholders across the region to negotiate, manage and deploy international projects
Education
Bachelor of Business (Banking And Finance) Aug 2014 - Jul 2016
Nanyang Business School SingaporeDiploma in Business Studies (Marketing) Aug 2008 - Apr 2011
Ngee Ann Polytechnic SingaporeOther Skills
Careers Merlvin favourited
Q&A with Merlvin Tan
What do you like most about your work?
Flexible working schedule - in this field, you determine the pace you work. Being in sales is as close as running your own business
- Upvote | 0
- Posted 4 years ago
- Comment
How do you attempt to overcome your lack of knowledge in particular areas?
Attend networking events that is related to your field of work, meet and talk to more people, learn from others experience
- Upvote | 0
- Posted 4 years ago
- Comment
What are your strongest skills that have contributed to your success in this field?
Stakeholder management. Be it internal or external stakeholder, this is a vital skill
Communication Skills. An art that you can train over time; 100% relevant in any field you jump on
- Upvote | 0
- Posted 4 years ago
- Comment