Syahindah Syahrom
Programmes:
Sociology
School of Social Sciences
Summary
Featured Skills
Customer Service Policy Analysis Qualitative Research Research Teamwork
Work Experience
Customer Service Officer May 2022 - Jul 2022
CPF Singapore Customer Service Teamwork English
I served members of the public and attend to their enquiries based on the relevant CPF policies. I also updated and informed the members of the public should there be any changes to these policies.
Education
Bachelor of Social Science (Sociology) Aug 2020 - Present
Nanyang Technological University Singapore Sociology Qualitative Research Social Sciences Research Policy Analysis
Other Skills
Careers Syahindah favourited
Policy Analyst
HR Analyst
PR Consultant
Syahindah Syahrom's Skill Profile
Customer Service Officer @ CPF
When I was working at CPF (May 2022 - Jul 2022), I demonstrated the Customer Service skill when I was responsible for the e-lobby section of the CPF customer service center. To take initiative, I proactively ensured that the queries members had were listened to and were accurately and efficiently answered. As a result, I managed to achieve a high number of successful completions by serving over 70 members.
Q&A with Syahindah Syahrom
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