Charles Chow
Business Computing
College of Computing and Data Science
Summary
Over 20 years of commercial enterprise IT experience which includes people
management, technical consulting, deployment, implementation and systems support.
Experienced technical leader with people management and field coverage across local
and regional engineering teams.Regional experience that spans across countries within the Asia Pacific region (Australia,
Indonesia, India, Hong Kong, China, Japan, Singapore, Malaysia Korea)
Featured Skills
Work Experience
Head of customer success management Feb 2023 - Present
Pure Storage SingaporeI currently run the Customer Success team at Pure Storage for Asia Pacific focusing on the Storage as a Service portfolio. My team is tasked with ensuring that the customers coming onboard the service will have a successful journey with the company throughout the course of their subscription. We provide them with technical expertise, training and enablement
Head of Sales Engineering Jan 2022 - Sep 2022
Twilio SingaporeI head up the solutions and sales engineering organisation
Director of Solutions engineering Feb 2021 - Jan 2022
Commvault SingaporeSpecialist Solutions Engineering Manager May 2017 - Jan 2021
VMware SingaporeRegional Sales Engineer Jun 2016 - May 2017
Rubrik Singaporepresales director Jun 2015 - Jul 2016
Unify (Siemens Communications) SingaporePresales Manager Jan 2012 - Jun 2015
Hitachi Vantara SingaporeEducation
Graduate Diploma in Internetworking (Information Technology) Jan 2005
University Of Technology Sydney AustraliaBachelor of Computer Science and Technology (Computer Science) Jan 2000 - Dec 2003
University of Sydney AustraliaOther Skills
Careers Charles favourited
Charles Chow's Skill Profile
Q&A with Charles Chow
What do you like least about your work?
If there is one aspect of my job that I dislike most, its the office politics and cronyism
- Upvote | 0
- Posted 6 months ago
- Comment
What are some personal projects or ideas you have worked on or are working on now?
I have had great mentors throughout my career although none we really formal arrangements but one things for sure, these individuals have given me opportunities and knowledge that made me who I am today. My current project is to find ways or platforms to pay it forward and pass my knowledge on to the next generation.
- Upvote | 0
- Posted 6 months ago
- Comment
What sacrifices have you had to make to succeed in this field, and do you feel the sacrifices were worth it?
When I started out, I signed myself up for every extra assignments and work whenever possible. I sacrificed countless weekends and down time but I gained valuable experience from it. It also allowed be to stand out from fellow peers.
- Upvote | 0
- Posted 6 months ago
- Comment
If you were a college student again, what would you do differently to prepare you for your field?
I will speak to as many mentors or professionals in the industry to get a sense of what their roles are like and what to expect. From those discussions, I will have a better sense of the path that suits me. This would have saved me a lot of time jumping from roles to roles learning it through trial and error.
- Upvote | 0
- Posted 6 months ago
- Comment
