I groomed and molded college interns who thought they were not cut for sales. And they managed to sell more (3 clients appointments a day) than what they have expected (1 appointment a day)

Now I am managing a remote IT team. And its about trusting instead of micro-manage, its about constantly check in on their morale and well-being, be empathetic to their challenges. Actively listen to their challenges and how I can help them to overcome it by talk through, brainstorm together. 

I want them to lead in their own right.

To be effective, I will always mind-map and re-examine my work from another partys point of view to cover as many blind spots as possible. Be resourceful and do ample of research for the work.   

The universe is big. There are so much knowledge to uncover. Take up courses, learn by engaging conversations with experts. Dare to Ask. Dare to be curious! 

I like my work because I create impact to people, I bring values to people. My coaching is one example. I unstuck people from their challenges with my own metrics.

I am on an initiative to help people pull through this pandemic such as my regular Wednesdays webinar on how to shorten job search. I interview experts, professionals to provide valuable insights to my followers and the community.

I help companies to improve engagements with their customers through digital platforms. 

Summary of this is I bring Value, Impact and Breakthroughs

If I could do it all over again, I will still choose the same path and even better. I will grab most opportunities that come and be even more Fearless when I was younger. 

I learnt my resilience through my mum! She was a single-parent, raising 3 children. I built skills and knowledge from every events that happened. Mistakes, Failures and Success each have its own lessons to gain. 

A complimentary note from a taxpayer when I was working part time at IRAS call centre during my university days. And this note was clipped on the board as a form of motivation for the rest of part-timers. 

Best Marketing Manager in Terrrapin after 1-year of working in the company

My 15-man role performance in Singapore Productivity Association. Single-handedly led a group of 40 directors to overseas business study trips. Organised 30 training programmes, 4 conferences and consultancy portfolio. 

Prudential Service Mark - 100% customer satisfaction, with 100%  customer retention , 50% repeat sales. 

Coached 50 plus executives making breakthroughs in their career challenges such as secure interviews within 1 month for a client who had been searching job for 8 months.

Always analytical, always rational to disect problems and find the solutions.