Missy Xu
Business
Nanyang Business School
Summary
A knowledge worker, be passionate in management consulting, good at project management and business analysis.
Featured Skills
Work Experience
Teacher Oct 2020 - Present
Self-Employed ChinaActed as a tutor to teach some online courses, help students get skills, knowledge as well as best practices.
Business Development Manager Apr 2020 - May 2021
Leedarson IoT China- Develop IoT Business Unit’s overseas business, identify potential cooperation opportunities and maintain customer relations. Having developed good relationships with four top leads in IoT industry within half a year.
- Conducted workshops to facilitate new business model thinking , new product development and intellecutal property identification. Collected and organized cases to formulate a case study library for knowledge sharing.
- Having finished business process analysis and workflow design of Sales Channel Management to formulate a formal mechanism to optimize current process during digital transformation.
- Assisted Strategic Department Director in making strategy planning and drawing strategy map, and formulated the powerpoint slides to report to CEO. Conducted industry research and prepared the analysis report for Senior Managemenets decision-making.
Service Quality Manager Apr 2019 - Jan 2020
Infosys ChinaI led a team of 150 software and application service supporters, and delivered customer with good customer service, I successfully improved the teams KPIs and productivity through process improvement and skill/knowlege training, the KPI has been improved 50% and the customer satisfaction rate was improved to 99.8%.
Education
Master of Science (Information Systems) Jul 2017 - Jun 2018
WKW SCI/NTU SingaporeStudied Knowledge Management Programme，including knowledge organization and strategy, taxonomies and ontology, storytelling, business intelligence, data and information mining, information entrepreneurship and so on.
Bachelor of Administration (Business And Management) Sep 2007 - Jun 2011
School of Management/HBUT ChinaStudied information management, information analysis, economics, accounting, finance, marketing, ERP, operation management, logistics and so on.
Other Skills
Missy Xu's Skill Profile
Q&A with Missy Xu
What excites you about the field that you are in?
I am currently at the Business management consulting field, what excites me is that I can always find new issues and will try to find solutions or alternatives by analyzing the business context using the theories I have learned during university. By combing practices with theories, it again facilitates me to explore the known and unknown world.
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What kind of education or training did you find most useful in your field?
Project management is the most useful course in my field, master the art of project management will make things more easier to handle.
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If you could do it all over again, would you choose the same path for yourself? If not, what would you change?
Id say the path cross-over. I want to study International Trade and Finance as my first undergraduate program, however, I studied Information management and Information Systems coincidently, I didnt regret, and just accepted it and studied very well, I have to say the information retrieval course Ive studied helps me know where to seek good quality information and find solutions for work or life. If I could do it all over again, I would always follow my heart.
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- Posted 2 years ago
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