Stefanie Lau
Biological Sciences
School of Biological Sciences
Summary
A second year NTU undergraduate student studying Bachelor degree in Biological Sciences.
Featured Skills
Work Experience
Student Assistant May 2023 - Jul 2023
NTU Hall Of Residence 3 16 Singapore• Facilitated communication among 6 staffs by distributing memos, updates, and announcements promptly.
• Supplied check-in process of over 100 local and international students and delivered briefing about related rules.
Heathcare Executive Aug 2022 - Sep 2022
Life Family Clinic (Ang Mo Kio) Singapore• Improved patient feedback rating by 50% by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
• Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness for 3 rooms.
Customer Service Associate Dec 2019 - Jan 2020
Giordano Originals(S) Pte Ltd Singapore• Carried out effective cashiering, housekeeping and organizing stock for over 30 types of attires
• Maintained a high level of product knowledge, providing accurate information to customers while maximizing profitability by 20%
• Managed high call volume with exceptional time management skills, minimizing wait times for customers for not more than 10 minutes
Education
Bachelor Of Science In Biological Sciences (Biology) Aug 2022 - Present
Nanyang Technological University SingaporeOther Skills
Careers Stefanie favourited
Stefanie Lau 's Skill Profile
Heathcare Executive @ Life Family Clinic (Ang Mo Kio)
When I was working at Life Family Clinic (Ang Mo Kio) (Aug 2022 - Sep 2022), I demonstrated the Healthcare skill when I was tasked to do PCR test. To tackle this challenge, I proactively question my supervisor and practice myself. As a result, I managed to complete PCR test for around 20 patients.